When playing online, it can happen that synchronization errors occur between the devices and the game does not continue. In order to clarify this situation, it is imperative that you hold an audio conference with the other remote1) online users. If the server detects that the game state of the session members is no longer synchronized, a related error message will appear for the currently active member. If this is you, you can do the following:
Press this button on the app bar of the game view to show the list of secondary commands. On a PC, you can use the menu of the title bar alternatively. This menu is more detailed than that of the app bar, so you can reach almost all the panes directly.
- Select the command: Go online.
- The go online pane comes into view.
Press this button to request the server to remove the out-of-sync members from the session. The server will respond with the number of members removed. Afterwards, the affected members may try to log in again.
1) If several users want to play online with their devices from the same desk, it is recommended to connect the devices with LAN cables via a switch. With a WiFi connection, the devices may interfere each other when sending or receiving so that more connection errors may occur.